EEN Session: The upsides and downsides of social media-type collaboration platforms at work

The history of knowledge management systems is littered with attempts to capture information in online repositories which are infrequently used. And collaboration across space and org silos has always been a challenge. Recent adoption at work of social media-type platforms to solve both collaboration and knowledge management challenges has created a new way information can be exchanged and housed. Can these new internal platforms be better at promoting collaboration and knowledge management? Are there potential downsides in terms of team and interpersonal dynamics?

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