Search in Self-Service Portal

Our users are missing the search functionallity in the end user portal. We are always asking them to search in their own service records, but they told me it does not work. So I just checked my self and it seems they are right or I misunderstand how it is supposed to work.I have a ticket with the wo

Suggested Knowledge in the Self Service Portal

5 IT Self-Service Portal Use Cases That Are not-so-IT

Setup a Self-Service Portal in Salesforce

Video: How Self-Service Portals Improve the Customer Service Experience

Deploy the Service Manager Self-Service portal

Best Practices For Customer Self Service Portal

Service Portal: First Impressions, by Travis Toulson, Code Creative

Self Service — ServiceNow Elite

10 Brilliant Self-Service Portal Examples for You to Follow