What is an Empathy Map? Definition and Importance

An empathy map is a template that organizes a user’s behaviors and feelings to create a sense of empathy between the user and your team.

Museum Visitor Empathy Map - Museum Planning LLC

Customer Empathy Maps: Customer Experience

What is Empathy Mapping?

Customer Empathy Map Free Template in 6 Steps

Empathetic design: the first stage of design thinking

When to Empathy Map: 3 Options

UX Mapping: How to Create Effective Experience Maps

How to Empathize in Design Thinking: Practical Tools and Techniques – Make:Iterate

Empathy Map: A Guide for Better Digital Experiences

Empathy Map – Why and How to Use It

A Complete Guide to Empathy Mapping [+ Templates]